Iowa State University

Residence Hall Coordinator

Company: 

Iowa State University

Location: 

Ames, 
IA 
50012 
US

Job Description:

Position Title:Residence Hall Coordinator

Job Group:Professional & Scientific

Required Minimum Qualifications:Master’s degree

Preferred Qualifications:A master’s degree in Higher Education Administration, Student Affairs, College Student Personnel, or a related field.

Experience working with college-aged students, especially as a Graduate Assistant, Resident Assistant, or through residence life/student affairs roles.

Experience with crisis intervention and addressing intrapersonal and interpersonal conflict.

Job Description:

Iowa State University is seeking two Residence Hall Coordinators to support on-campus residential communities. These live-in positions play an essential role in creating engaging, and supportive living environments where students can thrive academically, socially, and personally.

Residence Hall Coordinators serve as front-line student affairs professionals, working directly with residents, student staff, and campus partners to support student success, uphold community standards, and ensure smooth day-to-day residence life operations. This role blends student support, staff supervision, crisis response, and operational coordination within a dynamic residential setting.

What You’ll Do

+ Support student success and well-being by fostering a residential environment that promotes academic achievement, personal development, and community connection. You’ll advise students as they navigate academic, social, and personal challenges.

+ Administer the residential conduct process by addressing policy concerns, hearing conduct cases, and applying appropriate educational sanctions while ensuring fairness, consistency, and care.

+ Supervise and develop student staff by hiring, training, evaluating, and supporting undergraduate Resident Assistants (and Graduate Assistants, when applicable). You’ll provide ongoing feedback, lead regular meetings, and promote accountability and development.

+ Collaborate with campus partners including academic departments, Learning Communities, and student support services to enhance student engagement and connect residents with appropriate resources.

+ Coordinate residence life operations by overseeing opening, closing, break and transition periods, and move-in and move-out processes to ensure smooth transitions for residents and staff.

+ Manage administrative and operational responsibilities such as supervising desk operations, reviewing schedules, completing reports, supporting occupancy processes, and ensuring residence life procedures are followed consistently.

+ Respond to emergencies and serve on a duty rotation by providing on-call leadership for student concerns, facilities issues, and crisis situations while remaining accessible during evenings and weekends as scheduled.

+ Maintain strong working relationships with facilities and service teams including dining, custodial, maintenance, and administrative services to support safe, well-functioning residential environments.

+ Contribute to departmental initiatives and summer operations by assisting with training development, desk operations, conferences, and housing support as needed throughout the year.

+ A successful candidate will demonstrate strong verbal and written communication skills and the ability to work effectively both independently and as part of a team.

What You’ll Get

+ On-campus housing and a meal plan provided as part of this live-in position – partners and pets welcome!

+ Insurance benefits beginning on your first day, with timely enrollment.

+ Retirement benefits with strong university contributions.

+ Paid vacation, sick leave, and holiday pay.

+ Tuition reimbursement available after one year of employment.

+ Professional development opportunities to support continued growth.

This is a fixed term position, with expectation for renewal based on availability of funding .

Level Guidelines

+ Individual contributor position with developing professional and/or technical skills working under immediate to general supervision

+ Grasps professional-level knowledge and concepts of field while working in a progressive learning mode

+ Works on problems and issues of somewhat limited scope

+ Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained

+ Responds to inquiries and issues, escalating to manager or higher level workers as appropriate

+ May lead projects of limited scope and complexity

+ May provide guidance to students

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

Applications will be accepted for guaranteed consideration through February 3rd, 2026.

Appointment Type:Regular with Term Appointment (Fixed Term)

Proposed End Date or Length of Term:June 30, 2026

Number of Months Employed Per Year:

Time Type:Full time

Pay Grade:PS805

Application Instructions:

To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:

+ Retirement benefits including defined benefit and defined contribution plans

+ Generous vacation, holiday and sick time and leave plans

+ Onsite childcare (Ames, Iowa)

+ Life insurance and long-term disability

+ Flexible Spending Accounts

+ Various voluntary benefits and discounts

+ Employee Assistance Program

+ Wellbeing program

+ Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.

Original Posting Date: January 20, 2026

Posting Close Date:February 15, 2026

Job Requisition Number:R18404

By focusing on the future and providing the best student experience possible, Iowa State University (http://www.iastate.edu/) attracts students and faculty who want to make a difference. With a comprehensive?land-grant?mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State, we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

Iowa State University is a welcoming community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university’s Principles of Community (https://www.iastate.edu/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.

All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email eooffice@iastate.edu.

If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485. Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485. TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942.

General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.

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