Duties, includes, but not limited to:
- Scheduling, Managing, and directing employees (usually from 8-10 PT employees)
- Actively work the sales floor interacting with customers and employees to achieve shop sales goals
- Shift coverage as needed (employee sickness, emergencies, special events, etc.)
- Oversee day to day operations
- Manage / monitor special orders
- Manage / monitor inventory
- Manage floor displays and pricing
- Ensure and assist in shop and equipment cleanliness
- Learn to use Square POS retail system and management back page
- Organize, implement, and validate staff training. Training will include, but not be limited to, sales, merchandizing, daily task list, Square POS, and product training.
- Participate in interviewing of potential new employees
- Maintain good employee relations
- Learn and maintain high standards of Chocolaterie Stam
- Coordinate and assist in special events, tours, etc.
- Oversee store specials and Stam educational talks (as needed)
- Create and host exciting events to build the Stam brand
- Take and pass Iowa Alcoholic Beverages Division online alcohol sales training
- Promote Stam via social media
- Become ServSafe certified within 6 months of employment