Wheatsfield Cooperative
Bread Baker Job Description
The baker at Wheatsfield Cooperative is responsible for keeping the bread area on the sales floor fully stocked and cleaned. This position is responsible for providing customers with culinary and nutritional information about bread.
The baker position may be full or part time and reports to the Deli Manager.
Responsibilities
- Customer Service:
- Greet customers in a friendly manner; responds quickly and courteously to all requests from customers
- Answer product questions
- Take the initiative to increase product knowledge about bread products
- Know store layout, keeps in touch with the products we carry, and refers customers to correct resources when necessary
- Respond to customer requests for certain/specialty baked items
- Educate customers about new products in the bakery, etc.
- Refine systems for taking custom orders for bread
- Bread Production
- Measure and weigh ingredients to make bread
- Mix ingredients, including feeding sourdough starter to maintain it
- Run equipment necessary for mixing, baking, and processing of bread
- Handle food ingredients in safe and sanitary manner
- Safely use and maintain bread slicing equipment
- Bread Packaging
- Knowledge of basic bread items, how best to display and package
- Develop time management skills to minimize time spent packaging product, and develop speed in the cutting process
- Ability to load labels and use scale, including entering new items
- Show proficiency in safe knife usage
- Ability to display bread in an attractive and sanitary manner
- Prepare, package, and price sufficient quantities of bread to keep the shelf full
- Frequently clean and sanitize all equipment, including counters, coolers, knives, cutting boards, etc.
- Clearly label and separate any allergen-free items
- Merchandising
- Fill and merchandise set according to customer demand and season
- Stock/face sales floor during shift
- Display bread so it sells and is easy for customers to find
- Change signs and educate consumers about new items
- Other responsibilities
- Become familiar with and able to explain membership simply, efficiently, and completely
- Become familiar with the products carried at Wheatsfield and where they are located throughout the store. Gather product information from experienced staff, customers and various reference materials
- Work shifts as assigned, informing your supervisor or the Store Manager of any difficulties in working your assigned shift as soon as possible
- Arrive at work for your shift allowing enough time to clock-in at the assigned time and be on the floor ready to begin your shift
- Adhere to store policy governing the use and payment of house charges
- Attend and participate in mandatory staff and department meetings as scheduled
- Use store computers for business use only
- Keep supervisor informed of any problems or ideas
- Help customers with special and case orders
- Know and follow store policies and procedures
- Train other people in bakery responsibilities when needed
- Other tasks as assigned by supervisor
The employee is expected to adhere to all company policies.